The Power of Positive Framing: Highlighting Gains Over Losses
Positive framing is as much art as it is practical. To get it right, you need to not only understand your own value and strength but also the power...
Looking to grow but not at any cost?
Of course.
Yet despite having compelling products, polished pitch decks, and talented sales teams, many companies still lose value at the negotiation table.
Why?
Because good negotiation behavior is often counterintuitive.
Sales professionals are naturally inclined to please clients, say yes quickly, and avoid tension. But these instincts can undermine even the strongest value proposition.
Instead of commanding a premium, sales reps discount too soon. Instead of uncovering true business needs, they chase surface-level demands. And instead of executing a smart strategy, they wing it under pressure.
The result? Agreements that meet the other party’s terms but leave your company’s money, margin, and leverage behind.
That’s where we come in.
If you're a sales leader looking to empower your team with negotiation skills that translate into profitable contracts, keep reading.
When it comes to business negotiations, how you start often determines how you finish. Yet too many sales professionals rush into conversations with little more than a product sheet and a discount in their back pocket.
What they should be doing instead is positioning—shaping how the deal is framed in the other party’s mind.
RED BEAR’s first principle of effective negotiation is: Position Your Case Advantageously.
This doesn’t mean dominating the discussion. It means creating a favorable context, one that highlights your company’s value in terms that align with the client’s business needs. Done right, it shifts the conversation from “how much does it cost?” to “how much is it worth?”
Imagine you're a sales rep introducing a new SaaS platform to a mid-sized logistics firm. The procurement lead immediately zeroes in on the monthly subscription price, implying they’ve seen cheaper alternatives.
Rather than diving into discounts or contract negotiations, you pause. You ask about their biggest operational pain points. The client reveals they struggle with real-time inventory tracking, which often leads to missed shipments and unhappy customers.
This is your positioning moment.
You explain how your platform reduces tracking errors by 85%, which cuts down missed shipments and improves delivery times. You frame your solution not as software, but as a supply chain reliability engine—the very competitive edge they need to win and retain customers in today’s market.
When you position effectively, you not only gain a competitive advantage, but you also influence the range of reason. A buyer is far more likely to accept a premium price when they believe the offering solves a crucial problem.
In any negotiation, what you aim for often defines what you get. Yet many salespeople set the bar too low, not because of bad intentions, but because of fear: fear of losing the deal, fear of rejection, or fear that their product can’t justify a higher price.
RED BEAR’s second principle is: Set High Aspirations.
This principle teaches that your initial offer should test the limits of the other party’s expectations, not conform to them.
Why?
Because once a number is on the table, it anchors the entire negotiation. And in most cases, it’s nearly impossible to go higher once the conversation has been set too low.
Let’s say you’re the VP of Sales at a B2B services company. One of your account executives is preparing to pitch a multi-year enterprise license agreement to a key prospect. She’s hesitant to propose the full package, worrying the price might scare them off.
You step in to coach.
“Let’s build the proposal around a high-value version of the deal,” you suggest. “Start with a full-service bundle that includes onboarding, training, and strategic consulting. It’s well within reason, and gives you room to negotiate.”
She delivers the proposal with confidence, supported by data and ROI projections. The prospect pushes back, as expected—but now there’s room to concede strategically without damaging value perception. They land on a deal that’s 20% larger than the rep originally intended to ask for.
TLDR; if you ask for more, you get more. That’s the reality.
To do this well:
In contract negotiations, a high initial ask isn’t about being aggressive. It’s about creating negotiating room and reinforcing the perceived value of your offering.
Think of it this way: if you don’t set the anchor, the other side will. And their anchor will always be closer to a lower price.
According to RED BEAR’s research, sales professionals who set high aspirations routinely outperform those who aim low in both deal size and client perception.
And when combined with creative solutions and strong planning, this approach leads to more profitable contracts in the long run.
Information is power, but only if you use it wisely. One of the most common mistakes in business negotiations is giving away too much, too soon, or failing to ask the right questions that uncover the other party’s real priorities.
RED BEAR’s third principle is: Manage Information Skillfully.
Sales professionals often feel pressure to be transparent or agreeable, but effective negotiation doesn’t mean sharing every detail. It means strategically managing information, knowing when to reveal, when to withhold, and how to uncover crucial insights without creating friction.
Picture this: A telecommunications sales rep is negotiating a deal with a major corporate client relocating their headquarters. The client urgently requests hundreds of new phone lines to be installed within two weeks—a rush job that would require overtime labor and impact other client projects.
The rep, eager to close the deal, agrees immediately.
Only after installation begins does the truth emerge: the client only needed two or three lines active for their receptionist; the rest of the team wasn’t moving in for six weeks. The rep’s failure to probe deeper and verify assumptions cost the company time, money, and credibility.
We’ve helped leading telecommunication companies negotiate better agreements. One even achieved a 30:1 ROI after sales negotiation training.
Managing information well helps you align on business needs, avoid misunderstandings, and protect your negotiating position. It also saves time by cutting through assumptions and focusing only on what truly matters to reaching an effective agreement.
Top negotiators don’t just “sell”; they investigate. They treat each interaction as a fact-finding mission that reveals the real landscape of the deal and positions them to offer solutions that are both high-value and defensible.
Remember: every piece of information has a cost. What you share may be used to push for preferential treatment, or it may be the insight that earns trust and wins the deal.
Salespeople often walk into negotiations assuming the other side holds all the cards, especially when dealing with senior executives, procurement teams, or large organizations.
But RED BEAR teaches a different truth: negotiation power is not fixed. It’s a perception, and it can be built, projected, and leveraged.
This brings us to RED BEAR’s fourth principle: Know the Full Range and Strength of Your Power.
When you understand the sources of your negotiation power, and act with confidence, you shift the balance in your favor. And in contract negotiations, perception can be the difference between a marginal win and a highly profitable agreement.
Imagine you’re a regional account manager negotiating a new service contract with a global manufacturer. Procurement enters the conversation asserting that they’ve “got three other vendors lined up” and pressure you to slash your price.
Instead of reacting, you take a moment.
You reference your past performance metrics: 99.8% uptime, custom integration with their supply chain systems, and a dedicated customer success team that reduced their service tickets by 40% last year. You’re not just another vendor—you’re a strategic partner delivering measurable ROI.
Suddenly, they’re not just buying a service. They’re protecting an investment.
When salespeople underestimate their power, they give in too quickly or concede on critical terms. But when they embrace their leverage, they can hold firm, test the other side’s resolve, and drive favorable terms without damaging the relationship.
Remember: your clients have internal pressures too, like tight timelines, budget expectations, and performance metrics. Acknowledging those constraints while reinforcing your unique value positions you as essential, not expendable.
With smart planning and confident delivery, you can go from being “one of many” to the preferred partner.
In sales, what a customer asks for is rarely the whole story. They may request a discount, shorter delivery time, or additional features.
But these “wants” often mask deeper needs like risk reduction, internal validation, or long-term support.
That’s why RED BEAR’s fifth principle is: Satisfy Needs Over Wants.
Great negotiators don’t stop at the request. They dig deeper. They ask: “Why do you need that?” and “What would happen if we didn’t include that?” In doing so, they uncover the true drivers behind the deal and often unlock new ways to deliver value without sacrificing margin.
You’re a sales director negotiating a renewal with a large enterprise client. They’ve asked for a 20% discount on the upcoming term. Your first instinct is to think, “Here we go again—price pressure.”
But instead of pushing back or giving in, you probe.
You discover that the client’s procurement team is under pressure to show cost savings in their next quarterly report. What they actually need isn’t a lower price; it’s internal justification.
So, you offer a creative solution: maintain current pricing, but add performance bonuses tied to usage milestones and success metrics. This gives the procurement team a “savings story” while preserving your revenue and deepening the client relationship.
Addressing needs instead of just responding to demands helps you create creative solutions that work for both sides, boosting the likelihood of a sustainable, long-term agreement.
It also prevents you from solving the wrong problem. When you focus only on what one party is saying, you risk missing what really matters in the long run—trust, continuity, and measurable outcomes.
Concessions are a natural part of any negotiation.
But how and when you make them can be the difference between a strong agreement and a costly compromise.
That’s why RED BEAR’s sixth principle is: Concede According to Plan.
Too often, salespeople give away value in the heat of the moment—reducing price, extending terms, or adding services just to move things forward. This kind of reactive behavior not only hurts profitability, it also sends the wrong message: “There’s more to give if you push harder.”
Instead, effective negotiators treat concessions as strategic tools that are always part of a larger plan, never an improvisation.
Imagine your sales team is finalizing a large SaaS agreement with a key account. The client asks for extended payment terms and priority onboarding. Rather than immediately saying yes, you assess the situation through your pre-planned concession strategy.
You respond: “We can extend payment terms by 15 days and expedite onboarding, if we can agree to a three-year commitment and list your company as a case study in our next industry white paper.”
The client agrees. You’ve just given a concession, but in exchange, you've secured long-term revenue and a powerful marketing asset.
Unplanned concessions don’t just cost money—they undermine your credibility. They suggest your initial offer wasn’t serious and set a precedent for future negotiations.
By planning your concessions ahead of time, you reinforce your professionalism, protect your margins, and ensure every part of the negotiation process supports your business goals.
Sales success in today’s market isn’t just about having the right product, it’s about executing the right negotiation process. And that means moving beyond hasty decisions, shallow discounts, and reactive behavior.
Instead, sales professionals must learn to:
These six principles— taught and reinforced through RED BEAR’s proven methodology—turn average salespeople into confident, skilled negotiators.
They help your team consistently build profitable agreements, strengthen relationships, and win deals that align with both your company’s strategy and your client’s goals.
Ready to transform your sales team’s performance at the negotiation table?
Contact RED BEAR today to equip your team with the skills, tools, and process to negotiate like top performers.
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