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5 min read

How To Build Trust In A Negotiation

Negotiators often walk into the bargaining table with a mix of optimism and caution.

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Does it ever pay to lie in a negotation?

2 min read

Does It Ever Pay To Lie In A Negotiation?

In any negotiation, information is an incredibly valuable commodity. (After all, Managing Information Skillfully is one of our 6 Principles of...

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Tic Tac Toe Negotiation Tactics

3 min read

The right way to deal with a customer’s negotiation tactics

Any sales negotiator is likely to meet with a variety of negotiation tactics and styles throughout their career. There’s the hardball negotiator who...

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