Business Services Client Story
“The RED BEAR program had broad applicability and helped improve the results of very junior to very senior sales professionals…it drove a core set of principles, behaviors, tools, and techniques…participants were able to quickly gauge their own unique strengths and weaknesses and focus their energies on their own personal opportunities for improvement.” – Senior Sales Manager
Industry: Business Services
- Sales Negotiating Training
- Delivered throughout North America
The situation: Despite holding the leading position in the market and having a strong reputation for quality and reliability,our client was experiencing slowed growth, reduced profits, and client losses. This Fortune 1000 company launched a new strategy to reinforce its global leadership position in Food Services; accelerate growth in the Facilities Management Services sector; and become the global leader in Service Vouchers and Cards. RED BEAR was asked to help change the way this company sold and marketed to its customers and build a new sales discipline in order to:
- Double revenue growth within 11 years with an annual revenue growth of 7%.
- Accelerate profitable organic growth through new client acquisitions, improved client retention, and increased sales to existing client sites.
- Improve operating profits and cash flow.
The challenge: Our client sought our help implementing its strategy to address these key challenges faced by the sales team:
- Buyers reluctance to change Facilities Management Service providers.
- Increased competition for the business from lower-priced competitors.
- Significant price pressure resulting in margin erosion.
- Decreased spending by customers in certain segments.
- Customer pressure to get more product and service for less money.
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As a result of integrating red bear’s methodology into their overall “deal management” architecture, our client generated a roi of 325-to-1 and a net financial gain of $122 million.
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Trusted, forward-thinking companies around the world, across every industry, from the Fortune 500 to high growth start-ups rely on RED BEAR to transform their people into world-class negotiators.